The residents of Jubilee Housing Inc. are low-income households, preferably having some connection with the Whitehorse or Maroondah communities. When a vacancy occurs allocation is made to someone on the applicant waiting list, giving consideration to the length of time a person has been on the waiting list, the needs of applicants, and the overall aim of developing supportive and harmonious communities.

Jubilee welcomes formal and informal input from residents on any issue relating to their housing or tenancy.